Your operation has outgrown the systems running it.
We modernize claims, policy servicing, broker quoting, risk evaluation, and document workflows for insurers across property and casualty, health, and rental lines — without the disruption a full replacement would force on you.
Two decades of insurance technology delivery
Nearshore delivery on US-aligned hours
English and Spanish, senior team throughout
Four things that bring insurance operations to us
Manual workflows holding production together
Claims are tracked in spreadsheets. Broker quotes run through email. Policy changes require someone to re-key data between systems. The process works — barely — because your team carries it.
Every system change is an engineering ticket
Business rules are hardcoded. Adding a new product or updating an underwriting rule means a development sprint and a QA cycle. The backlog grows faster than the team can clear it.
Full replacement feels too risky to attempt
The core system is too embedded to replace in one move, and everyone knows what happened the last time someone tried. So the upgrade keeps getting deferred, and the operational debt keeps compounding.
Brokers drift to competitors with better portals
Independent brokers choose the carriers with the fastest quoting tools. If your quoting experience is slower or harder than a competitor's, you lose volume before you lose the relationship.
We modernize the workflows your claims, policy, and distribution teams run on every day. That means extending your existing platforms — not replacing them — to close the gaps your staff is currently filling manually. Broker quoting tools that route submissions automatically. Claims intake portals that handle document collection, identity verification, and status communication without staff involvement. Policy administration interfaces that let business users change rules without engineering tickets.
We also do the integration work that sits underneath these workflows. Most insurance operations run on three to five core platforms that don't talk to each other well. We build the integrations that let data move between them automatically, so your team stops being the connection layer between systems.
Where document volume is the constraint — intake, classification, validation, and routing of claims documents, policy applications, or broker submissions — we build the automation that handles the high-volume, low-judgment work and surfaces only the exceptions that need human attention.
How the engagement typically grows
01
Start with a defined engagement
A scoped modernization project — a claims portal, a quoting integration, a document automation workflow. Delivered by a small senior team with a clear output.
02
Grow into adjacent work
As the first system proves out, adjacent opportunities surface. We expand into the next workflow, the next integration, the next channel. The relationship deepens because the output is real.
03
Embed for the long term
Most of our insurance clients become multi-year relationships. We become part of the operational technology capability of the business — the team you pull in when the next hard problem surfaces.
Health declaration portal + risk evaluation engine — Bupa Chile
Replaced a paper health-declaration process with a real-time digital portal integrated with a risk evaluation engine we also built.
The old process required applicants to fill out paper health declarations, which were then manually reviewed and keyed into the risk evaluation system. We replaced the entire front-to-back workflow: a digital intake portal that guided applicants through the declaration, integrated in real time with a risk evaluation engine we built alongside it. The result was two systems — intake and evaluation — running as one continuous workflow. Both have been in production for years.
"Working with this team has been key to our operation at Bupa. They are not just a vendor that listens. They are a strategic partner that delivers impeccable management and a cost-benefit ratio aligned with today's market demands."
Multi-channel platform modernization
Reale Chile
Migrated the legacy broker quoting tools the entire individual insurance channel depended on, with no production downtime. Expanded into direct sales, Affinity partnerships, and claims management over multiple phases. Multi-year engagement, still active.
Read the Reale case studyClaims self-service portal
Renta International
A claims self-service portal with identity verification and document handling, delivered in 30 days. Faster processing for the insurer, a clearer experience for insured clients.
Read the Renta case studyMeasured automation results
92%
of supplier invoices read, validated, and posted straight through, no human touch
Invoice processing into SAP — about 8 labor hours saved per day
87%
of supplier invoices processed and routed for approval automatically
Invoice processing into Microsoft Dynamics, food distributor
Can a firm this size be trusted with a system this important?
It's a reasonable question. The systems we work on are the ones our clients cannot afford to get wrong. The honest answer is that our size is not a liability — it's how we maintain the quality of the work.
Large integrators staff your project with whoever is available, and the senior people who sold the engagement move on to the next sale. We don't have that problem. The team that delivers is the same team that commits. Alonso leads every engagement personally. The developers on your system are the same developers throughout. And we do not take on more work than we can staff with the right people.
Founder-led delivery on every engagement — not delegated after the sale
Multi-year relationships with Reale, Bupa, and Renta, among others
Two decades of insurance technology delivery behind the work
Phased approach means no single point of failure on the migration
We will tell you plainly if an engagement is outside our capability
Platforms and technologies
Start the conversation
Parlons du système que vous ne pouvez pas mettre hors ligne.
Une consultation gratuite pour examiner où votre opération est bloquée, à quoi ressemble un parcours de modernisation et comment nous vous maintenons en activité tout au long.
No sales pitch. A 30-minute conversation about your operation.